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PaulaHarrell (6 years ago)
Verified User
Pros:
I transferred all my and my husband’s prescriptions from Walgreen’s to Folse Pharmacy a few years back & is one of the best decisions I’ve ever made. Not only are Folse’s prices less than any pharmacy I’ve dealt with before, their employees and their customer service is the absolute best in my experience. Each are very knowledgeable, professional, courteous, and became like family immediately.
I don’t know everyone’s name but that doesn’t matter; the second I walk in Folse’s, it feels like home. Each employee goes out of their way to help you always smiling, friendly, and genuinely interested in your wellbeing. I need to point out the exceptional customer service given me by Marjie. I needed an urgent refill for an infection but my doctor’s office was closed. Marjie assured me that she would take care of helping me get it filled. I don’t know how she did it, but what seemed like a miracle, a few hours later, Marjie called me back and told me my refill was ready and in her hands while we spoke.
It’s not been my experience to receive this much concern and action from ANYONE; the staff is incredible but Marjie is a gem. I’ve witnessed Marjie treat all of the customers she encountered with the same exceptional professionalism and courtesy. Once again, their entire team is first rate, and Marjie is one of the best I’ve ever encountered; and I feel it important that it be known to all.
Please share this with your team and especially Marjie; I don’t want her to think that I requested how to contact someone in management to complain about her or report anything other than the high praise she deserves. She’s heard my praise many times but I know it would be an extra plus for her to hear it from someone else; it’s nothing less than she deserves and so much less than she truly deserves.
Cons:
Not a thing! Recommend this pharmacy to everyone I know; I'll never go to any other pharmacy!