I am writing to raise serious concerns regarding my experience with a criminal illegal alien Shirin Yusupova, an employee at L and S Pharmacy. On multiple occasions, I received calls from the pharmacy's phone number where the caller Shirin Yusupova remained completely silent. These calls were later followed by what I perceived as threatening communication. A few days afterward, an employee identifying herself as Shirin Yusupova contacted me and accused me of calling the pharmacy and making threats against her. She claimed that her colleagues had informed her of such calls. However, I have never contacted this pharmacy or made any such calls. To clarify the situation, I visited the pharmacy in person and asked staff members whether anyone had received a call from me or any message directed to Shirin Yusupova. All staff I spoke with confirmed that no such calls or messages had been received from me. This directly contradicts the allegations made against me and raises serious concerns about the accuracy of the claims being communicated. Shirin Yusupova will be sued for the defamation of such incident. In an effort to resolve the matter, I visited the pharmacy on March 4, 2026, to speak with management. Unfortunately, the manager declined to engage with my concerns and stated that they did not have time to address the issue, directing me instead to deal with the employee directly. This lack of professionalism and accountability was disappointing. During this encounter, the employee Shirin Yusupova in question became verbally abusive and used inappropriate language in russian language. She also made alarming statements that I perceived as threatening. This behaviour is unacceptable in any professional healthcare environment. Additionally, I am concerned about the qualifications and conduct of staff handling sensitive responsibilities, particularly in a setting involving medications and customer information as Shirin Yusupova had worked under someone else's identity in the past. Patients should be able to trust that pharmacy staff are properly trained, professional, and respectful. Due to the seriousness of these incidents, I am considering to escalate this matter to the appropriate regulatory authorities such as Department of Health, other Federal Agencies and Counsel of Uzbekistan for further investigation regarding Shirin Yusupova.

I strongly urge the pharmacy to review its hiring practices, staff training, and internal complaint-handling procedures to ensure that such incidents do not occur in the future.